☕ Filler & Roast — Frequently Asked Questions
What makes your coffee different?
Each of our blends is roasted in small batches exclusively for Nell’s Social in Cresco, PA, ensuring exceptional freshness, consistency, and handcrafted quality. Our coffees are designed to complement slow rituals, cigars, and elevated everyday moments.
Where do you roast your coffee?
All Filler & Roast coffees are roasted locally in Cresco, Pennsylvania, in partnership with Nell’s Social.
What size are your bags?
Each bag contains 12 oz of freshly roasted coffee.
Do you offer whole bean and ground options?
Yes! Every blend is available in:
Whole Bean
Fresh Ground
Choose your preference from the dropdown on each product page.
How fresh is your coffee?
We roast in small batches weekly.
Your bag will include a hand-written roast date, and we recommend enjoying it within 4–6 months for peak flavor.
What grind do you use for Ground Coffee?
Our “Ground” option is a medium grind, suitable for:
Drip machines
Pour-over
AeroPress
If you need a specialty grind, feel free to email us.
Do you offer subscriptions?
Yes! You can subscribe to receive your favorite blend delivered every month at a discount.
Just select Subscribe on any product page.
How long will my order take to ship?
Orders typically ship within 2–3 business days.
Once shipped, you’ll receive tracking information via email.
(See the full Shipping & Returns page for more details.)
Do you ship internationally?
Not yet — but we’re working on it. At this time, we ship within the United States only.
Can I return or exchange my coffee?
Because coffee is a perishable item, we cannot accept returns once the package is opened.
If your order arrives damaged or incorrect, contact us and we’ll make it right.
How do I contact customer support?
We’re here to help!
Reach out anytime at:
📧 hello@fillerandroast.com
📞 (570) 688-8147
Do you collaborate with cigar lounges or small businesses?
Yes — we love partnering with local businesses and lounges.
Email us for wholesale inquiries or collaborations.