Last Updated: December 2025

Welcome to Filler & Roast. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please review them carefully.

1. Overview

This website is operated by Filler & Roast. The terms “we,” “us,” and “our” refer to the company. By visiting our site or purchasing from us, you engage in our “Service” and agree to abide by these Terms & Conditions.

We reserve the right to update or modify these terms at any time. Your continued use of the site implies acceptance of any changes.

2. Online Store Terms

By shopping with Filler & Roast, you confirm that:

  • You are at least 18 years old.

  • You are using our products for lawful purposes only.

  • You won’t copy, duplicate, resell, or exploit any part of our website or products without written permission.

3. Product Information

Our coffee is roasted in small batches and may vary slightly in appearance, aroma, or flavor from batch to batch.
We reserve the right to modify or discontinue any product at any time without notice.

Images and descriptions are provided to represent our blends as accurately as possible.

4. Pricing & Billing

We reserve the right to change pricing at any time.
We may refuse or cancel any order if we suspect fraud, inaccurate information, or unauthorized activity.

You agree to provide current, accurate, and complete purchase and account details for all transactions.

5. Subscriptions

Subscription customers will be billed automatically based on the chosen frequency.
You may cancel anytime before the next billing cycle through your customer account or by contacting us.

6. Shipping

Shipping times are estimates provided by the carrier and are not guaranteed.
Once a package is scanned by USPS/UPS, responsibility for delivery transfers to the carrier.

(See our full Shipping & Returns policy for details.)

7. Returns & Refunds

Coffee is a perishable product and cannot be returned once opened.
Refunds may be granted for damaged, incorrect, or defective items.

(See our Shipping & Returns policy for full details.)

8. Intellectual Property

All content on this website—including logos, product names, descriptions, images, and branding—is the property of Filler & Roast and may not be used without permission.

9. Third-Party Services

We use trusted third-party providers for payment processing, analytics, and shipping.
Your information is handled according to their respective policies.

10. Limitation of Liability

We are not responsible for:

  • Delays caused by carriers

  • Errors in shipping information provided by the customer

  • Losses resulting from misuse of products

Use of this website is at your own risk.

11. Contact Information

For questions about these Terms, email us at:
📧 hello@fillerandroast.com

☕ PRIVACY POLICY

Last Updated: December 2025

Filler & Roast respects your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect information you provide directly, including:

  • Name

  • Email address

  • Billing and shipping address

  • Payment details (secured by third-party processors)

  • Order history

We also automatically collect:

  • IP address

  • Device information

  • Browser type

  • Site interactions (via analytics and cookies)

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Send order confirmations and updates

  • Improve our website and offerings

  • Communicate promotions (only if you opt in)

  • Prevent fraud and enhance security

We do not sell your personal information.

3. Cookies & Tracking

Our website uses cookies for:

  • Essential site functions

  • Checkout and cart functionality

  • Analytics

  • Personalization

You can manage or decline non-essential cookies using your browser settings or the cookie banner on our site.

4. Payment Security

Payments are processed securely through Squarespace, PayPal, or other trusted payment partners.
We never store your credit card information.

5. Third-Party Services

We may share limited information with third-party service providers for purposes such as:

  • Shipping

  • Payment processing

  • Email delivery

  • Website analytics

These providers maintain their own privacy policies governing data use.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Request a copy of your data

  • Opt out of marketing emails

  • Adjust cookie preferences

To submit a request, contact us at hello@fillerandroast.com.

7. Data Retention

We retain customer information for as long as required to:

  • Process orders

  • Maintain customer accounts

  • Comply with legal obligations

8. Data Security

We use secure technologies and best practices to protect your data. However, no online transmission is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy at any time. The updated version will always include a revised "Last Updated" date.

10. Contact Information

Questions about our Privacy Policy?
Email us at: hello@fillerandroast.com